Privacy Policy

Effective Date: April 8, 2024

Andree Patenaude (Sacred Somatic Therapy) ("we", "our", or "us") is committed to protecting your privacy and the

confidentiality of your personal information. This Privacy Policy explains how we collect, use,

disclose, and safeguard your information when you visit our website [www.sacredsomatictherapy.com] or

engage in our counselling services, purchase courses or digital products, or interact with us online.

1. Information We Collect

We may collect personal information from you when you:

• - Book a session or consultation

• - Complete a contact or intake form

• - Purchase a course or digital download

• - Subscribe to our newsletter or email list

• - Interact with us through our website or email

Personal Information may include:

• - Name

• - Email address

• - Phone number

• - Mailing address

• - Health and therapy-related information you voluntarily provide

• - Payment and billing information (processed via secure third-party platforms)
  

2. How We Use Your Information

We use the information we collect to:

• - Provide and manage counselling services

• - Deliver courses and digital products

• - Respond to your inquiries

• - Send administrative or appointment-related communications

• - Send occasional newsletters or updates (with your consent)

• - Comply with legal and ethical obligations
  

3. Consent

By providing personal information, you consent to its collection and use as outlined in this policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions.

4. Disclosure of Information

We do not sell or trade your personal information. We may disclose your information:

• - To comply with legal obligations (e.g., court orders, mandatory reporting)

• - With your written consent

• - To secure emergency assistance if there is risk of serious harm
  

5. Security

We take reasonable precautions to protect your information, including secure storage (digital and

physical), password-protected devices, and using encrypted, HIPAA-compliant platforms.

We use the following third-party platforms for secure services:

• - JaneApp for therapy session management and secure communication

• - Stripe for secure payment processing

• - Hostinger for website hosting and infrastructure

• - Google Analytics for site performance and usage insights

• - Other platforms for course and digital product delivery (e.g., Gumroad, Teachable, or equivalent)
  

6. Third-Party Services

Our website or services may link to or integrate with third-party platforms. These services have their

own privacy practices, which we encourage you to review.

7. Your Rights

You have the right to:

• - Access and correct your personal information

• - Withdraw consent to communication or data collection

• - Request deletion of your information (subject to legal retention requirements)
  

8. Retention

We retain client and customer records in accordance with professional, ethical, and legal

requirements, typically for a minimum of [e.g., 7 years] after the last contact.

9. Cookies & Analytics

We may use cookies or analytics tools (like Google Analytics) to understand how visitors use our

website and improve our services. You can disable cookies through your browser settings.

10. International Visitors

If you access this website from outside Canada, you acknowledge that your information will be

processed in accordance with Canadian privacy laws.

11. Contact

If you have questions about this policy or how your information is handled, please contact:

Andree Patenaude

Email: andree@sacredsomatictherapy.com

Phone: 587-983-8879